March 23, 2020
In light of this weekend's official communication from Mayor Lucas regarding the stay-at-home order taking effect on Tuesday, March 24, we want to reassure you that Country Club Bank, an "essential business", is open and here to serve you!
In cooperation with the guidance of municipalities and the federal government to protect the population by encouraging "no-contact services", our lobbies are open by appointment only. However, you can still easily access your account in the following ways:
- Online banking
- Mobile banking and deposit capability (apps available from the Apple App Store, or Google Play Store)
- Drive-thrus with expanded services when needed
- Automated telephone banking – 816-931-1155
- Bank by mail for deposits, payments and information:
Country Club Bank – Attn: Bank by Mail
P.O. Box 410889
Kansas City, MO 64141
The stay-at-home order and no-contact services help ensure the safety of our clients, associates and community. If you need to access a safe deposit box or to see your banker or wealth advisor in person, please contact us via our secure online form or by phone at 816-931-4060; we are happy to schedule an appointment to help you, though we encourage you to avoid unnecessary contact.
We appreciate your understanding and assistance as together, we seek best practices in caring for each other, for our city and our country.
Country Club Bank is proud to be among the strongest banks in the country. We stand shoulder to shoulder with you through these difficult times.
This great community has faced challenges in the past and we are confident that, together, Kansas Citians will unite to emerge stronger than ever before.
March 15, 2020
In cooperation with the guidance of municipalities and the federal government to protect the population by encouraging "no-contact services", our lobbies will be open by appointment only, limiting foot traffic inside our financial centers.
Please utilize the drive-thru for banking services whenever possible. As always, we have 24/7 online and mobile banking for your convenience.
For face-to-face appointments or access to safe deposit boxes please call our main number, 816-931-4060.
You can visit with your wealth strategist by contacting them directly.
For a list of locations and up-to-date information, please visit www.countryclubbank.com. You can also reach us at email@example.com.
We appreciate your understanding and assistance as together, we seek best practices in caring for each other,
for our city and our country. Our great community has faced challenges in the past and we are confident that
together we will get through this.
March 13, 2020
At Country Club Bank, the health and well-being of our community is very important to us. We understand the
concern and uncertainty you may be experiencing surrounding all the news regarding the coronavirus (COVID-19).
As always, we are committed to being responsive to your needs as we continue to monitor the situation.
Keeping our clients, guests and associates safe is our first priority.
Here are just a few examples:
- We’ve redoubled our efforts to disinfect work and waiting areas and to help our associates safely handle cash.
- If you are more comfortable, we encourage you to utilize our drive-thru windows and online banking to minimize
your exposure to others. We welcome you there to address whatever needs you may have as seamlessly as
- To continue serving you, key positions within the bank are prepared to work remotely to ensure little disruption.
- Our financial center teams are always happy to help you and our locations are cleaned daily with EPA-approved
disinfectants. We also provide hand sanitizer at each location.
We’re here to help.
We have many ways to serve you, including easy 24/7 access to your online and mobile products. If you haven’t already enrolled for the convenience of online banking, we recommend you enroll here. You can access your accounts with online banking 24/7 or use Country Club Bank’s mobile banking app from the Apple App Store or Google Play Store.
With these resources you’ll be able to:
Account Access – view transactions, account balances, and transfer funds.
Mobile Deposits – take a photo of your check with your phone and upload it via CCB’s mobile banking app.
Bill Pay – you can pay your bills on an automatic, recurring basis, simply by entering the required information for
a person or company.
People Pay – A fast, convenient and safe way to send money electronically to family, friends, roommates,
babysitters or just about anyone you know.
Remember, if we reach out to you we’ll never ask for confidential information such as your password, personal identification number (PIN) or other private account information. However we ask that you always provide us with current information so we can easily contact you. Always educate and protect yourself from scams, which you can learn more about on the Federal Trade Commission’s website.
For additional information about COVID-19 from the Centers for Disease Control website, click here.
If you have any questions or have been affected by COVID-19 and need assistance with your account, please contact us at 816-931-4060 or via our secure form. We’ll assist you in any way we can.
We know you have many choices in banking — we are honored you choose us and will always seek to provide the personal service possible.