March, 23, 2020
In light of this weekend's official communication from Mayor Lucas regarding the stay-at-home order taking effect on Tuesday, March 24, we want to reassure you that Country Club Bank and Country Club Trust Company, as "essential businesses" under the order, are open and here to serve you!
In cooperation with the guidance of municipalities and the federal government to protect the population by encouraging "no-contact services", our lobbies are open by appointment only. However, you can still easily access your investment management accounts with Client Point. If you do not currently have Client Point and would like that online access, please call your wealth advisor for more information.
The stay-at-home order and no-contact services help ensure the safety of our clients, associates and community. If you need to meet with your wealth advisor in person, please give them a call. Or, you can request a meeting via our secure online form or by phone at 816-751-4200 or 816-931-4060. We are happy to help you by phone to avoid unnecessary contact, but of course can meet in person if necessary.
We appreciate your understanding and assistance as together, we seek best practices in caring for each other, for our city and our country. We are committed to responsive and seamless service to you.
This great community has faced challenges in the past and we are confident that, together, Kansas Citians will unite to emerge stronger than ever before.
March 15, 2020
At Country Club Trust Company, the health and well-being of our community is very important to us. We understand the concern and uncertainty you may be experiencing surrounding all the news regarding the coronavirus (COVID-19). As always, we are committed to being responsive to your needs as we continue to monitor the situation.
The safety of our clients, guests and associates is of utmost importance.
In cooperation with the guidance of municipalities and the federal government to protect the population by encouraging "no-contact services", our lobbies will be open by appointment only, limiting foot traffic inside our financial centers.
We've redoubled our efforts to disinfect work and waiting areas and to help our associates, clients and guests.
If you are more comfortable, we encourage meetings to now be held over the phone to minimize exposure to others. Of course, if an in-person meeting is preferred, we will take whatever steps required to safely meet in person.
To continue serving you, key positions within the bank are prepared to work remotely to ensure little disruption.
Were here to help.
Country Club Trust Company is committed to serving you during this time. If you have not already enrolled for the convenience of viewing your account through online access with Client Point, please contact your Country Club Trust Company team and we can help set up online access for you.
For additional information about COVID-19 from the Centers for Disease Control website, click here.
If you have any questions or have been affected by COVID-19 and need assistance with your account, please contact us at 816-931-4060 or via our secure form. We’ll assist you in any way we can.
We know you have many choices for your investment management, trust and financial planning needs – we are honored you choose us and will always seek to provide the best and most personal service possible.
We appreciate your understanding and assistance as together, we seek best practices in caring for each other, for our city and our country. Our great community has faced challenges in the past and we are confident that together we will get through this.