Caller ID Spoofing Scam
Defending against scams starts with awareness. Empowering yourself, your employees, and your business with knowledge about how scams like caller ID spoofing work, and taking proactive steps to prevent them, is key to protecting everyone you serve.
Scammers are becoming increasingly sophisticated, with more brazen tactics and ever-evolving fraud schemes. Businesses, in particular, are prime targets for these types of scams. Staying informed and aware of the latest threats can help you avoid falling victim to call spoofing fraud and other deceptive schemes.
What is Caller ID Spoofing?
Caller ID spoofing occurs when a caller deliberately falsifies the information transmitted to your phone’s caller ID display, making it appear as though the call is coming from a trusted source, like Country Club Bank.
Scammers may attempt to impersonate our bank by using our phone number or identifying themselves as representatives of Country Club Bank, even though they are not. This deceptive tactic is designed to manipulate you into trusting the call, making you more likely to share sensitive information.
You may not always be able to tell right away if an incoming call is spoofed, so it's important to stay vigilant. If you receive a call that looks like it’s from us, be cautious of any requests for personal identifying information. Caller ID spoofing scams can happen via phone calls, texts, or even emails, so always be on alert.
For additional information about caller ID spoofing, we recommend reviewing trusted resources such as the Federal Communications Commission’s page on Caller ID Spoofing.
How to recognize Caller ID Spoofing Scams
When dealing with caller ID spoofing scams, it's crucial to be able to recognize the signs of fraud. Country Club Bank may reach out via phone, text, or email about suspicious transactions or account activity. However, we would never ask you for the following sensitive information:
- Online Banking Password and/or login credentials
- PIN numbers
- Full SSN
- Full Card Number
- 3-digit code on the back of your card
- Verification code
If you receive suspicious communication that appears to be from us but requests any of the above information, it's a strong indication that it may be a scam. Always remain cautious when asked for personal or sensitive information.
How to Protect Yourself from Fraud
Protecting yourself from caller ID fraud and call spoofing is a partnership between the bank and our customers. We encourage you to be proactive in safeguarding your personal and business information. Here are some tips on how to protect yourself:
- Verify suspicious communication: If you receive an unsolicited call, text, or email that seems to be from Country Club Bank, and you're unsure of its legitimacy, do not respond immediately.
- Contact us directly: If you are uncomfortable or uncertain, call Country Club Bank directly at 816-931-4060 to verify the communication.
- Educate and train your team: Share fraud prevention knowledge with your employees, as education and awareness are key to mitigating risks.
To further protect against fraud, we offer resources and best practices through our Fraud Awareness and Business Knowledge Center.
Building a Partnership to Protect Against Fraud
At Country Club Bank, we are committed to providing you with the tools and knowledge to protect yourself from fraud. While we take every measure to ensure your security, it's essential to stay vigilant and informed.
We understand that you have many choices when it comes to banking, and we are honored that you have chosen us. Together, we can work to prevent fraud and protect your financial security.